Student Consumer Information

The Student Consumer Information site is maintained by the Office of Institutional Research and Planning. Content is reviewed and updated quarterly.

Availability of Financial Aid Information

USJ offers merit and need-based financial aid awards that include a combination of grants, loans and on-campus employment opportunities. For more information on types of aid and how to apply, visit our Financial Aid page. To discuss individual needs or concerns, contact the Office of Student Financial Services.

The USJ Office of Student Financial Services provides additional Consumer Information for current and prospective students.

Student Financial Aid Information

Average Debt

This measures the average per-undergraduate-borrower cumulative principal borrowed through federal loan programs including Federal Perkins, Federal Stafford Subsidized and Federal Stafford Unsubsidized student loans. This amount includes both Federal Direct Student Loans and Federal Family Education Loans,

For undergraduate students graduating with a bachelors degree between July 1, 2017 and June 2018 the average debt was $28,487.


General Institutional Information

Student Body Diversity

Cost of Attendance, Withdraw and Refund Information

Institutional and Program Accreditation, Approval and Licensure


Consumer Information Regarding State Authorization & Distance Education

Complaints Refunds Student Relocation Licensure

Disclosures & Student Complaints

In April 2017, the National Council for State Authorization reciprocity Agreements (SARA) welcomed University of Saint Joseph as an institutional participant of NC-SARA. Consequently, the University of Saint Joseph is authorized to offer interstate distance education in SARA member states.

Grievance and Appeals Procedures

If you are taking any University of Saint Joseph courses and you have a complaint about your experience with the University of Saint Joseph, you can follow the University’s process for student appeals and grievances, which is located in the Student Handbook.

For students who have exhausted all institutional grievance procedures, the following state and accrediting agencies are available to address complaints:

  • The University’s regional accrediting agency, the New England Commission of Higher Education (NECHE), is located at 3 Burlington Woods Drive, Suite 100, Burlington, MA, 01803 at 855.886.3272
  • The Connecticut Office of Higher Education, at: Office of Higher Education, 450 Columbus Blvd, STE 510, Hartford, CT 06103-1841 at 860.947.1800
  • The University of Saint Joseph has been approved by Connecticut to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary regional approach to state oversight of postsecondary distance education. If you reside outside of Connecticut, and are attending the University of Saint Joseph via an online distance-learning course and wish to file a complaint please refer to the Grievance and Appeals Procedures in the University of Saint Joseph Catalog.

Refund Policy

University of Saint Joseph refunds tuition and fees based on the University of Saint Joseph Institutional Policy, which can be found on the link below:

Refund Policy

Student Relocation

Because licensing requirements vary by state, and relocation might affect a student’s ability to:

  • Complete their program of study
  • Meet licensure requirements
  • Maintain eligibility for Title IV funding

Prospective students who plan to pursue licensure related to a course or program of study should contact Admissions at [email protected] to discuss how their relocation might affect their eligibility for licensure.

Current students should notify the Registrar’s Office at [email protected] if they relocate or plan to relocate.

All students should contact the appropriate licensing agency for professional licensure eligibility requirements in the state the plan to relocate to.

Licensure

Prior to enrolling or continuing in a course or program that may lead to licensure, The University of Saint Joseph strongly recommends students contact the applicable licensure board(s) in their home state, and/or where they are located or intend to relocate, to obtain the most recent information and requirements pertaining to licensure.

For a graduate to be eligible for a license, academic programs and individual graduates must meet standards set by each state’s licensure requirements.

Below is a list, by state, of pertinent licensing board contact information for programs that may lead to licensure or certification.  This information is subject to change.  Unless otherwise specified, University of Saint Joseph has not determined whether our curriculum  for an academic program meets the state educational requirements for licensure or certification in the state listed.

The University of Saint Joseph has determined that our Pharmacy Program curriculum meets the state educational requirements for licensure or certification in all 50 states of the U.S.


Academic Policies and Textbook Information

Definition of a Credit Hour

At the University of Saint Joseph a credit hour is defined as the amount of class time including out-of-class work to meet the learning outcomes set forth. Generally, for each academic credit assigned to a course, students spend one hour per week in class and are required to spend two hours on out-of-class assignments per each hour of instruction spent in the classroom for a 15-week semester. For online courses or accelerated courses, students are required to spend the equal amount of total time per credit hour as spent in on-campus courses. However the mix of time spent in direct instruction and time spent on assignments and other work may vary. Laboratories, internships and practicums vary by program in terms of the number of hours required, but in general it is two-three hours per week per credit. No student is allowed credit for a course unless formally registered by the registrar, or registered as an auditor even though the student has taken all the quizzes and examinations and completed all the required work. (USJ Catalog 2017-18)

Other Sources for University Information


Teacher Preparation Program

The USJ Teacher Preparation Program Annual Report is provided upon written request. Requests may be submitted to:

Isaac Gottesman, Ph.D.
Education Department Chair
University of Saint Joseph
1678 Asylum Avenue
West Hartford, CT 06117

The Department of Education’s administrative offices are located in Mercy Hall on the USJ West Hartford campus.


Health and Safety


Student Outcomes

Retention and Graduation Rates

Student Complaints and Grievances

Find more information about the process for student complaints and grievances, here.

Transfer-Out Rate

This is calculated by dividing the number of undergraduate students who entered the University of Saint Joseph during Academic Years 2009-10, 2010-11, and 2011-12 by those who later transferred out of the institution and enrolled in another college or university (within eight years after entering).

The IPEDS three-year average transfer-out rate for USJ is 29%.

Transfer-Out Rate for Students Receiving Athletically-Related Student Aid

The University of Saint Joseph does not provide athletically-related aid to its student-athletes, therefore this requirement is not applicable.

Job Placement Rates for Graduates

The Career Development Center assists both students and alumni with major and career exploration, resume preparation, interviewing skills and other career-related services. The office does not facilitate actual job placement; rather, services are provided that support students and alumni seeking employment.

Job Placement Rates for Graduates are not required to be reported by USJ; but only by those institutions who use job placement rates to recruit new students.

Recent Graduates Employment and Graduate School Plans


Voter Registration Information

State of Connecticut Voter Registration Forms

State of Connecticut Absentee Ballot Application Forms


Consumer Information Related to USJ Financial Aid Programs

For more detailed materials, contact Student Financial Services directly.

Federal Financial Aid Programs

  • Pell Grant (Need-based)
  • Federal Supplemental Education Opportunity Grant (Need-based)
  • Yellow Ribbon Grant (Non-need based)
  • Federal TEACH Grant (Non-need based)
  • Direct Subsidized Loan (Need-based)
  • Direct Unsubsidized Loan (Non-need based)
  • Perkins Loan (Need-based)
  • Direct Parent PLUS Loan (Non-need based)
  • Direct Graduate PLUS Loan (Non-need based)

Learn More About Federal Programs

State Financial Aid Programs

  • Roberta B. Willis Scholarship (Need-based)
  • Roberta B. Willis Scholarship (Need-based with merit component)
  • MA, ME, PA, RI, VT Grants (Need-based)

All state grants require students to complete the FAFSA. Check with your state’s Department of Education for additional application requirements:

Institutional Financial Aid Programs

  • Academic Excellence Scholarship
  • Endowed Scholarships (Need-based)
  • Honors Scholarship
  • Mercy Merit Scholarship
  • Mercy Values Scholarship
  • Phi Theta Kappa Scholarship (Merit)
  • University of Saint Joseph Grant (Need-based)

Private Scholarships

Although the primary sources of grants and scholarships are the federal government, state governments and the University, many local and private organizations offer merit- and need-based scholarships to assist students with their college expenses. Explore these sources through your high school guidance office, local library, and the Internet. Also visit the Student Financial Services Office for opportunities housed in the Bruyette/TD Bank Financial Literacy Center.

Employment Opportunities

Financial aid packages may include one or more of the following employment opportunities:

  • Federal Work Study (FWS) (Need-based)
  • University Student Employment (Non-need based)

Work-Study

  • Work-study is an estimated amount that students can earn by working at a job, usually on campus.
  • Work-study positions are not assigned.
  • Typically students work up to 19 hours per week and usually earn minimum wage.
  • This award is not deducted from the student’s bill; students are paid bi-weekly for actual hours worked.
  • Although USJ is committed to providing students with work opportunities, jobs are not guaranteed.
  • If students are unable to find work-study jobs, they are not responsible for payment of the amount awarded to them on their Financial Aid Award Letter.
  • Find out more:

Cost of Attendance

Tuition & Fees Information

Rights and Responsibilities

How Eligibility is Determined

Eligibility for federal student aid is based on financial need and several other factors.

Congress created a federal needs analysis methodology known as FM, which is used to calculate eligibility for federal student aid. Many state agencies also use FM to determine eligibility for need-based state grant eligibility. Students should contact their state’s Department of Education for additional information on state grant eligibility.

Rights and Responsibilities of Students Receiving Financial Aid

Students have the right to expect that:

  1. All financial aid records will be maintained in a confidential manner.
  2. Information regarding the application process, eligibility criteria, and disbursement procedures will be provided upon request.

Students have the following responsibilities:

  1. Complete and submit all financial aid applications in a timely, thorough, and accurate manner.
  2. Provide the Student Financial Services Office with all requested documentation.
  3. Read, understand, and retain copies of all forms that are distributed.
  4. Apply or reapply for any eligible federal and state grants.
  5. Report to the Student Financial Services Office all grants and scholarship awards received each year.

Gainful Employment Disclosure

Title IV federal financial aid is available for eligible degree and certificate programs, as well as teacher preparation programs that lead to a Connecticut Educator Certification (state teacher license). Title IV aid is not available for non-degree programs or ineligible certificate programs.

Satisfactory Academic Progress (SAP)

Students must remain in good academic standing and meet satisfactory academic progress requirements according to University policy in order to remain eligible for enrollment and financial aid. Review the University of Saint Joseph Financial Aid Satisfactory Academic Progress Policy for more information.

Retention Rate

This measures the percentage of students who enter during the fall term as full time, first time in college, matriculated Bachelor’s Degree seeking students who return to the institution the following fall. Current retention rates are available on the main Student Consumer Information page under Student Outcomes.

Note: Increased retention is a reflection of academic engagement, student engagement, financial commitment, and a student’s sense of satisfaction all coming together at once.

Graduation Rate

The overall graduation rate is also known as the Student Right to Know or IPEDS graduation rate. It measures the percentage of students who enter during the fall term as full time, first time in college, matriculated Bachelor’s Degree seeking students, who complete their degree in 150% of time (i.e. within six years). Current graduation rates are available on the main Student Consumer Information page under Student Outcomes.

Financial Aid Received at USJ

Percentage of students receiving aid through our institution:

Type of Aid

  • Any student financial aid (includes Federal work study & aid from other sources)
    • Percentage of students receiving this type of aid: 99%
  • Grant or Scholarship
    • Percentage of students receiving this type of aid: 99%
    • Total Amount of aid: $3,593,346
    • Average Amount per Student: $16,114
  • Federal Grants
    • Percentage of students receiving this type of aid: 39%
    • Total Amount of aid: $392,021
    • Average Amount per Student: $4,455
  • Pell Grants
    • Percentage of students receiving this type of aid: 39%
    • Total Amount of aid: $309,881
    • Average Amount per Student: $3,521
  • Other Federal Grants
    • Percentage of students receiving this type of aid: 36%
    • Total Amount of aid: $82,140
    • Average Amount per Student: $1,014
  • State/Local Government Grants or Scholarships
    • Percentage of students receiving this type of aid: 56%
    • Total Amount of aid: $483,229
    • Average Amount per Student: $12,189
  • Institutional Grants or Scholarships
    • Percentage of students receiving this type of aid: 99%
    • Total Amount of aid: $2,718,096
    • Average Amount per Student: $12,189
  • Student Loan Aid
    • Percentage of students receiving this type of aid: 84%
    • Total Amount of aid: $1,693,739
    • Average Amount per Student: $9,009
  • Federal Student Loans
    • Percentage of students receiving this type of aid: 83%
    • Total Amount of aid: $1,113,400
    • Average Amount per Student: $5,954
  • Other Student Loans
    • Percentage of students receiving this type of aid: 21%
    • Total Amount of aid: $580,339
    • Average Amount per Student: $12,348

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