Grievance and Appeals Procedures

About Grievance and Appeals Procedures

If you are taking any University of Saint Joseph courses and you have a complaint about your experience with the University of Saint Joseph, you can follow the University’s process for student appeals and grievances, which is located in the Student Handbook.

For students who have exhausted all institutional grievance procedures, the following state and accrediting agencies are available to address complaints:

  • The University’s regional accrediting agency, the New England Association of Schools and Colleges (NEASC), which is located at 3 Burlington Woods Drive, Suite 100, Burlington, MA, 01803 at 855.886.3272
  • The Connecticut Office of Higher Education, at: Office of Higher Education, 61 Woodland Street, Hartford, CT  06105-2326; 800.842.0229
  • If you reside outside of Connecticut and are attending the University of Saint Joseph via an online distance learning course, in many cases you can file a complaint in the state where you are residing. As required by federal regulations, we direct you to a list of resources compiled and updated by the State Higher Education Executive Officers.

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