Grievance & Appeals Procedures

If you are taking any University of Saint Joseph courses and you have a complaint about your experience with the University of Saint Joseph, you can follow the University’s process for student appeals and grievances, which is located in the Student Handbook.

For students who have exhausted all institutional grievance procedures, the following state and accrediting agencies are available to address complaints:

  • The University’s regional accrediting agency, the New England Commission of Higher Education (NECHE), is located at:
    3 Burlington Woods Drive, Suite 100
    Burlington, MA, 01803
    Phone: 855.886.3272
  • The Connecticut Office of Higher Education at:
    Office of Higher Education
    450 Columbus Blvd, STE 510
    Hartford, CT 06103-1841
    Phone: 860.947.1800
  • The University of Saint Joseph has been approved by Connecticut to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary regional approach to state oversight of postsecondary distance education. If you reside outside of Connecticut, and are attending the University of Saint Joseph via an online distance-learning course and wish to file a complaint please refer to the Grievance and Appeals Procedures in the University of Saint Joseph Catalog.

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