The Making of Our SNAP-Ed Health Coaching Toolkit

The Telephonic Health Coaching (THC) Intervention Toolkit is designed to assist SNAP-Ed programs in implementing THC intervention, an innovative and effective method to promote healthy behavior changes among SNAP-Ed participants. Based on best practices derived from six years of experience at the University of Saint Joseph (USJ) SNAP-Ed program, this toolkit provides comprehensive resources for launching a THC intervention. ​

Our THC intervention consists of six consecutive weekly sessions, approximately thirty minutes in length, with pre/post program evaluation at weeks one and six.

Toolkit & Documents Contact Us

How We Welcome Clients To Our Program

Our Program:

  • Will provide guidance needed to motivate you to improve your health.
  • Is over the phone for 30 minutes for 6 weeks, scheduled at a time and date you select.
  • Is funded by the USDA therefore; there is no cost for you.
  • May use non-personal information from your sessions to measure the success of the program and share with the CT DPH.
  • Allows you to stop participating at any time.
  • Provides a gift and a certificate upon completion.

As the Client, You Will:

  • Improve your level of health.
  • Take responsibility to make and sustain changes.
  • Invest time to make improvements.
  • Be willing to share personal information that is related to your health.
  • Be open to suggestions and willing to try new things.
  • Understand that set backs are normal on the path of change.
  • Answer your coach’s call during your session time.
  • Let your coach know if a session needs to be reschedule.

Your Coach Will:

  • Help you identify and use your strengths on the path to a healthier future.
  • Ask questions to help you to arrive at your own answers.
  • Encourage realistic goals.
  • Create a safe place that helps supports learning and new behaviors.
  • Support you in thinking of creative ways for moving forward.
  • Respect your ideas, learning styles, and needs.
  • Offer ideas for improving your health with your permission.
  • Be on time in calling you every week during the agreed upon time.
  • Recommend other resources for you when our program is unable to help.

What Our Clients Are Saying About This Program:

I wanted to update you on my progress. Since working with you I have lost over 10 pounds and I am eating healthy. I eat lots of fruits and vegetables, yogurt and make healthy choices now. I read labels now before I buy a product to make sure it is nutritious and a healthy choice. Thanks to you and your program I am on my way to eating healthy and losing weight.

It was an honor to work with you. Please remember that you made me believe in myself again and I could not have done it by myself. I believe I made a friend for life.

Get In Touch

For questions or more information, please feel free to contact us at the SNAP-Ed Program, ​Telephonic Health Coaching.

Elizabeth Boucher
Phone: 860.231.5302
Email: [email protected]

Mary Gollan, MS, RDN, CD-N, CLC
SNAP-Ed Grant Manager
Phone: 860.231.5623
Email: [email protected]